Client Testimonials

Systems Director, Axminster Power Tool Centre

“We have found Paraspar to be very helpful and always seem to come up with a solution whether it be for a problem or enhancement that we request.  The support is excellent and the staff are always a pleasure to deal with!

The work is always done to our satisfaction and on time.  The end result is always as we want (if not better) and in all cases achieves our requirements

Our web sales have gone from strength to strength.  We set ourselves a high expectation and target for this year and we are very close to achieving this with our busiest months yet to come.  We now have the ability to have our full product range of nearly 15,000 items available to view and buy on the website which is an excellent achievement.  Showing stock availability and current information which is updated daily has been a real benefit to us. Most definitely recommend Paraspar!”

Managing Director, Hotel Chocolat

‘Regional Dti eCommerce Award’ DTI – UK online for Business

“Working closely with Paraspar gave us the result we were looking for: our customers like using our site and we have the strong figures to prove. That makes 3 generations of our site we have entrusted to their attention and I’m sure they will do the 4th.”

Jayant Raniga, Marketing Director, PureJewels

“We needed a supplier that had experience in mail-order and who had addressed a lot of the issues we were facing, and a whole lot we didn’t even know about. Paraspar understood our requirements and after speaking with them we realised that this was not about buying a computer system, but about building a partnership.

Paraspar helped us address the fundamentals and vetted our ideas and expectations for success. Their solution was also the best we had evaluated and offered us the flexibility and functionality to fit our culture and processes. This has been a critical factor in getting us to where we are now.”

Director, Glamorous Amorous

“We wanted to find a company to work with that had not only the right credentials but the right ethos too. Support and encouragement are part of Paraspar’s identikit. 
 
Attention to detail as well as patience and open minds are obvious and are amongst many of Paraspar’s qualities that were invaluable to us during the site build stages! Creative flair, dynamic designs and a sincere approach, they really want you to succeed. By the end of month three of being live we were featured in the FT’s editorial piece on the ‘best place to browse’!

An exciting aspect is the continuous development of their systems and obvious opportunity to improve our site business through these developments.”
 

Marketing Director, Russ Andrews

2 times winners of ‘Best Transactional Website Award 2003 & 2004 (Catalogue Industry)

“We enjoy working with the team at Paraspar and are very happy with the support we receive. I just wish all our suppliers handled queries and requests as quickly!

Paraspar's solution is excellent and we are very happy with the work they have produced. The software proved capable of handling our complex product range, and there is a huge amount of functionality on offer especially if you invest in the additional modules.

Our transactional website has proved very popular with our customers with 43% of orders now being placed online. This enables us to handle a much higher volume of business without having to recruit more staff to our Sales Team. We are also able to provide a huge wealth of information to our customers, without the high costs of printing and mailing, and this is a real competitive advantage for us.”

Marketing Director, Intelligent Shopping

“Paraspar have an excellent work ethos that has only ever contributed to our business needs, our company and requirements. The support and infrastructure they provide is not only paramount to our business but always appreciated. 

Our solution is always growing and Paraspar’s services are either one step ahead or at least side by side with us helping us achieve and translate our clients needs delivering an end product that is easy and friendly to use.

If you’re building an e-commerce solutions then I don’t see many companies that could offer their level of service, the solutions speak for themselves!”

Managing Director, Haiths

“Inspirational! Paraspar have really added value to our on-line offer, by really getting inside our business objectives and prescribing the right treatment every time!
First rate. Each design treatment remains on-brand and expresses the business objectives. Back end management systems are easy to use.

Our first full year with Paraspar saw web sales increase two-fold. No miracle cure. Just good navigation and easy to browse pages made shopping so-much easier.

It’s easy to find a web site supplier but much harder to find a business partner – that’s what you get when you choose Paraspar! Their solution (and they always have one) has increased average order values, improved customer delight and basically poked last year’s figures in the eye and increased turnover dramatically!
 
It’s too easy to just take customer functionality into consideration when choosing a provider – site management should be just as easy if you’re to make on line changes in – house and that’s where Paraspar score big time – even I can use the management system!”

Marketing Director, Swimshop

“We are writing to thank you for the excellent support and the close working relationship in developing our eCommerce site.  We have found the support from Paraspar exemplary and it has enabled us very quickly to develop significant sales on our website.

We find it most gratifying that our customers congratulate Swimshop on providing one of the best sites in our industry.  Our customers find our website easy to use and the quick and easy navigation has allowed us to have a clear lead over our competitors.

We are now looking forward to working with Paraspar to help us continue to maximize the opportunities now available through eCommerce marketing.”
 

Managing Director, Field and Trek Plc

Best on-line Retailer Award 2006 -  The Ramblers Association

“Paraspar has many years of operational experience within the mail-order Industry, and this has been very useful to us. Their solution was focused on our business needs and offered us by far the best functionality, price- performance and scalability.”

Marketing Director, Readicut Wool Company

“What we got by using Paraspar as our supplier was their mail order experience and e-commerce system which was set up by expert professionals and one that we could manage ourselves (or at least attempt to!).  Basically we got a company who listened to what we thought we wanted, understood and put us straight with what we actually needed! We see Paraspar as market leaders.”

Managing Director, Connick Gift Solutions

“Our business has been growing rapidly in the last few years and the Internet is a significant part of that. We’ve learned a lot from our first website but wanted to take it much further. Our new site lets us provide customers with the experience we would like them to have and gives us incredible control over the site.”